Privacy Policy

1. Who we are

Eternium operates this website and related services. When we refer to “we”, “us”, or “our”, we mean Eternium Enterprises Inc.

If you have any questions, you can contact us here.

2. What information we collect

We collect information to operate this website, Compass & Foundry, and provide a smooth experience.

Information you provide:

• Name and email address (for example, when contacting us, subscribing to our newsletter, or creating a Compass & Foundry account)
• Messages and information submitted through our contact form
• Newsletter subscription preferences, if you opt in
• Account and usage data if you create or use a Compass & Foundry account

Information collected automatically on this website:

• Device and browser information
• IP address
• Pages visited and actions taken
• Cookies and similar technologies

3. How we use your information

We use your information to:

• Respond to messages and support requests
• Operate and improve Compass & Foundry
• Improve our website and user experience
• Prevent fraud and ensure security
• Send updates or promotions (only if you opt in)

4. Cookies and tracking

We use cookies and similar technologies to:

• Keep the website functioning properly
• Understand how visitors use our site
• Improve performance and experience

Some cookies may be set by third-party services such as analytics or advertising platforms. You can control cookies through your browser settings.

5. Sharing your information

We only share your information with trusted third parties when necessary:

• Kit: Newsletter platform; receives your email if you opt in to our newsletter
• Supabase: Platform infrastructure; stores contact form submissions and account data for Compass & Foundry users

For information about data shared with Shopify and our fulfillment partners during a purchase, see the Privacy policy on our Shopify store.

We do not sell your personal information.

6. Data storage and security

Your information is stored using reasonable security measures. Contact form submissions and Compass & Foundry account data are stored on Supabase. Newsletter subscriptions are managed through Kit. Each of these providers maintains their own security standards and infrastructure. Information related to purchases is processed and stored by Shopify, see the Privacy policy on our Shopify store for details.

7. Your rights

Regardless of where you live, you may contact us to access, correct, or delete information we hold about you, or to withdraw consent for certain uses.

You may also unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

For rights related to a purchase, including data processed by Shopify, see the Privacy policy on our Shopify store.

8. Retention

We keep your information only as long as necessary to:

• Provide Compass & Foundry and respond to your messages
• Meet legal and accounting requirements
• Resolve disputes

9. Third-party services

Our website may link to or use third-party services. These providers have their own privacy policies, and we are not responsible for their practices.

10. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

11. Contact

If you have questions about this policy or your data, contact us here.